Let’s face it. As a recruiter, we are out there on the front lines, rolling up our sleeves to source, screen and slate the top talent on the market. We strive to do whatever it takes (ethically) to find that always elusive blue diamond, that needle in the proverbial passive haystack, and, against all odds, turn them into interested, engaged applicants.
Too bad (at times) recruiters can not get a hiring manager to even e-mail back feedback on these kick ass candidates – and while hiring managers are obviously busy putting out their own fires, recruiters stand to lose time and ultimately, the candidate that was so hard to fill that seemingly impossible requirement that the unresponsive manager requested in the first place.
Every recruiter has had a search assignment (or many) derailed by well meaning hiring managers who candidly just do not get it: how to communicate with candidates, how to close the loop with recruiters, or how to conduct a meaningful interview without turning off a potential hire.
What is the solution? Training.
The solution is to simply and respectfully train a hiring manager as to the most effective way to communicate (one that is mutually beneficial) after an applicant has been submitted.
On the flip-side, there are times that a hiring manager is only following the protocol set forth by their company. In that event, it is incumbent upon a hiring manager to explain to a recruiter how the hiring process works at their organization.
Communication, communication, communication.
Communication in any business is imperative however even more so in the recruitment world if an employer client is dead serious in filling a critical job opening.
A great applicant is perishable. If that happens, then everyone loses.
If too much time goes by without feedback or interaction then a company stands the chance of losing a “blue diamond” applicant that may never be available again.
Successful hiring is ultimately accomplished by knowing beforehand the expectations by both the recruiter and the hiring manager in partnership.
Bernie Reifkind is the CEO and founder of Premier Search, Inc. a nationwide executive search and placement firm. In addition, Bernie provides career guidance and strategic interviewing techniques to professionals at all levels.